Privacy Policy

This draft policy covers the public website of Hand of Care, contact and demo forms, basic commercial communication, and technical website operation.

It does not replace separate contractual, clinical, employee, or vendor privacy documentation that may be required once the company structure and service scope are finalized.

Depending on how you interact with the website, Hand of Care may process identity and contact data such as name, phone number, email address, company or family role, package interest, and the information you voluntarily include in your message.

The website may also process limited technical and security data such as IP address, request metadata, browser information, timestamps, and anti-abuse signals required to keep the service secure.

Personal data may be processed to respond to contact requests, arrange demos, evaluate care-related commercial opportunities, manage lead follow-up, maintain service security, and improve the relevance of communication with families and care teams.

Public website forms are not intended to function as clinical records. Users should avoid sending unnecessary or excessive health information through open web forms.

Submitted data may be stored in internal follow-up tools, email workflows, approved webhook destinations, CRM systems, analytics infrastructure, or hosting environments used by Tuna Project Global Ticaret Anonim Şirketi for legitimate business operations.

Hand of Care does not sell personal data. Transfers to service providers should remain limited to what is necessary for hosting, security, communications, analytics, or lead management. Current website measurement planning includes Google Analytics 4 (G-5DV9M95WVD) and supporting technical infrastructure, subject to cookie and disclosure compliance.

Lead and website communication records should be retained only for as long as reasonably necessary for follow-up, legal compliance, dispute management, and internal audit needs. As a draft operating rule, lead and communication records should be periodically reviewed and retained for the legally required or defensible period where pre-contractual, contractual, tax, or dispute-related obligations apply.

Requests relating to access, correction, deletion, objection, or communication preferences may be sent to info@handofcare.com or by phone at 0 232 335 25 15 until a formal rights-management workflow is published.

This text is a pre-launch legal draft prepared for Tuna Project Global Ticaret Anonim Şirketi. It still requires lawyer review before publication, including confirmation of transfer inventory, retention schedule, cookie disclosures, analytics disclosures, and any cross-border processing implications.